The app notifies you every time the firmware in your device is being updated.
During the update, you must keep your air purifier connected to the Wi-Fi to have the firmware update complete. It is imperative you do not unplug the air purifier from the wall during any firmware updates.
The update should take a few minutes. Please do not disconnect your unit during the update!
If the update takes longer than a few minutes:
• Ensure your air purifier is within the router range.
• Leave your air purifier ON and connected to the WiFi. Do not unplug the air purifier during the update.
• Limit the number of connected devices or network activity while the update is in progress.
What to do if the air purifier seems to be stuck in the “firmware update” for over 30 minutes?
• Turn off the Wi-Fi network.
• Attempt to connect to a different Wi-Fi network or personal mobile hotspot.
• Upon connecting to a new Wi-Fi network or hotspot, the device will attempt to update again.