- Possible cause – the humidifier is too far from your phone and router during set up
- Ensure that your phone, humidifier, and Wi-Fi router are in the same room and in a close distance during the initial set up (follow the app for exact distance instructions). Once you have successfully paired your humidifier, you can place it at your desired location.
- Make sure your humidifier is plugged in and powered on.
- Possible cause – The Blueair App is not up to date
- Possible cause – The router is not on or has no connection. The router is not using a standard connection.
- The Internet is currently running
- You are using a 2.4 GHz network
- VPN is disabled.