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FAQ
- DMDiane M.Verified Buyer4 days agoRated 5 out of 5 starsHappy Happy Happy
Our house is so dusty all the time. I bought this for our bedroom and it’s worked wonders! The quality is amazing, it’s very sleek and modern. Super quiet and at night I put it on night mode which dims the control lights. I know I will be buying more for other rooms. You will not regret this purchase!
- MHMichael H.4 months agoRated 5 out of 5 stars5 Stars
5 stars
- WDWILBERT D.Verified Buyer1 week agoRated 3 out of 5 starsNot that great at household odors.
A lovely looking machine. It might pick up dust but it's "so- so" on household odors. I expected better.
BBlueair1 week agoThank you for sharing your experience with the DustMagnet™ ComboFilter 5400. We are glad you enjoy the design and appreciate you noting its dust performance. Odor levels can vary based on the source and environment, and your feedback helps us understand expectations better. We will share this with our product team, and we appreciate you choosing Blueair and giving us the opportunity to improve.
- HHuman5 months agoRated 3 out of 5 starsIt’s a Filter
It is a a filter. It is expensive. But it filters. That is all.
BBlueair5 months agoThank you for your feedback on the DustMagnet™ ComboFilter 5400. We're glad to hear it's doing its job effectively. To help with ongoing maintenance, we offer a 15% discount through our filter subscription program—it's a simple way to save while keeping your air clean. If you have any questions or need assistance with the subscription, we've reached out to you directly and are happy to help.,Blueair,Blueair Team,clientresponse
- AAlexVerified Reviewer4 days agoRated 2 out of 5 starsDon’t remove odors
I got this air purifier specifically to remove cooking odors, however, it doesn’t remove them at all. I’m very disappointed, as they advertise it as removing odor, but it doesn’t. I have even placed the purifier in my tiny NYC kitchen in hopes it would work, but it didn’t. Have been using the unit for a week but we’ll return it.
BBlueair8 hours agoThank you for sharing this feedback. We are sorry to hear the Dust Magnet did not meet your expectations for cooking odor removal, especially in a small kitchen space. Odor performance can depend on factors like airflow and filter type, and we appreciate you giving it time to try. We have reached out to you directly to better understand your setup and help with next steps.