Arrow - Left Back to 2 in 1

I'm having trouble completing the firmware update or my 2-in-1 is stuck on "firmware updating" in the app?

Updated Dec 05, 2024

  • Turn off the Wi-Fi network.
  • Attempt to connect to a different Wi-Fi network or personal mobile hotspot.
  • Upon connecting to a new Wi-Fi network or hotspot, the device will attempt to update again.

Not finding what you need? We can help.

Contact Support Arrow - Right