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My 3-in-1 will not power on

  • If the screen is dark, make sure that the brightness is not set to 0%. To adjust the brightness:​
    • Press the Brightness icon on the device interface, when the toggle buttons begin flashing press them up/down to adjust the display brightness.​
    • The display brightness can also be adjusted in the app using the LED brightness slider control.​
  • In night mode, the screen will also be dark, and icons will not be visible. Change to another mode to view the display screen.
  • If the device has turned off on its own there may be several causes​
    • A timer has expired​
    • The device has overheated and gone into overheat protection mode​
    • The device is not upright

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