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My Blue filter has a smell

New filter​​:

  • New products may emit an odor when opening the box, that is normal.​
  • All materials have their own smell, including filter materials. The filter is enclosed by a plastic bag and a cardboard box, and the smell from the product is accumulated inside. The smell from filter media is harmless.​​
  • Run your air purifier and ventilate your room to air out the air purifier and its filter to reduce the new filter odor faster. ​
  • You may also place the new filter by an open window before starting using it or run your air purifier in a room where you spend less of your time, just for a few days until the odor fades away. ​

Any questions, please reach out to our Customer Support teams.​​

Used filter / Filter used in strong odor environment​​:

  • When the filter is full and gets saturated it can start to release a smell, and we recommend replacing it. ​
  • The average expected lifetime of the filter is stated for each Blueair product.​ However, the expected filter lifetime can be highly dependent on the environment the air purifier is in which could require more frequent replacement.​

Note: it is not possible to remove all odors, ventilation in addition to using air purifiers will help get rid of strong odors.​

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