If you encounter connection issues during the setup of your air purifier with the Blueair App, follow these troubleshooting steps:
- Ensure proximity and power:
- Make sure your phone, air purifier, and Wi-Fi router are in the same room and close distance during initial setup. Once paired successfully, you can relocate the air purifier.
- Ensure your air purifier is plugged in and powered on.
- Check App Version:
- Open your App Store (iOs or Google Play) and update to the latest version of the Blueair app.
- Verify Router Connection:
- Confirm that your router is on, connected to the internet, and using a 2.4GHz network. Deactivate VPN if active.
- Activate Bluetooth:
- Enable Bluetooth in your smartphone's settings.