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How should I package my return?
Please use the box and packing material that came with your new unit to package and return the old unit. Be sure to remove or cover any shipping labels. Seal your box with plastic or nylon tape at least two inches wide. Don't use duct tape. Finally, print and place the return label that was sent to you on the box and drop it off at the UPS location or contact UPS to schedule a pick-up.