Possible cause – the humidifier is too far from your phone and router during set up
Ensure that your phone, humidifier, and Wi-Fi router are in the same room and in a close distance during the initial set up (follow the app for exact distance instructions). Once you have successfully paired your humidifier, you can place it at your desired location.
Make sure your humidifier is plugged in and powered on.
Possible cause – The Blueair App is not up to date
Open the App Store on your smartphone and ensure you have the latest Blueair app version
Possible cause – The router is not on or has no connection. The router is not using a standard connection.
