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I received a damaged order
We apologize for any inconvenience with your order.
To return your damaged order for a refund:
1. First, ensure it has been under 60 days since you placed the order, as orders beyond this return window cannot be returned
2. Go to one of the following links depending on your country, and you will be guided through completing the return process:
a. US: https://returns.narvar.com/blueair/returns?locale=en_US
b. CA: https://returns.narvar.com/blueair/returns?locale=en_CA
3. If you experience any issues with the return process, please get in touch with our support team for additional help
4. To receive a replacement for your damaged order, please also contact our Customer Support team for additional assistance