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What should I do if I can't connect my 3-in-1 to the Blueair app?

Updated Dec 05, 2024

Possible cause – the device is too far from your phone and router during set up
  • Ensure that your phone, 3 in 1 , and Wi-Fi router are in the same room and in a close distance during the initial set up (follow the app for exact distance instructions). Once you have successfully paired your humidifier, you can place it at your desired location.
  • Make sure your 3 in 1 is plugged in and powered on.
Possible cause – The Blueair App is not up to date
  • Open the App Store on your smartphone and ensure you have the latest Blueair app version
Possible cause – The router is not on or has no connection. The router is not using a standard connection.
  • Ensure the following before trying to connect:
  • The Internet is currently running
  • You are using a 2.4 GHz network
  • VPN is disabled.

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