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General support

All the topics, resources, and guides you need for any general help regarding clean air and air purifiers.

General support

Common questions

  • How do I extend the warranty for my Blueair air purifier?
  • Where can I find the serial number and the MAC address of my device?
  • Where do the air quality thresholds come from?
  • What do Blueair air purifiers remove?
  • How do I choose the right Blueair air purifier for me?
  • Are Blueair air purifiers energy efficient?
  • Do Blueair air purifiers emit ozone?
  • What type of Blueair filter do I need?
  • Which filter is best at removing traffic pollution?
  • How often should I change my filter(s)?
  • What are Blueair filters made of?
  • Can I clean or wash the filter?
  • Where should I place my air purifier?
  • Should I run my air purifier all the time?
  • Can I use my air purifier in another country?
  • Can I open my windows when using an air purifier?
  • What type of maintenance is recommended for Blueair air purifiers?
  • Do Blueair air purifiers work without internet connection?
  • Can I disable the Wi-Fi function?
  • Can my device connect to any internet network?
  • What is detected by the sensors in Blueair Classic i-series (280i/90i, 480i/90i, 580i/90i, 680i/90i)?
  • What is covered under the Blueair warranty?
  • I have lost my user manual, what do I do?
  • I’m having trouble getting my air purifier to work, how can I get assistance?
  • Where can I buy Blueair products?
  • What is wildfire smoke?

Need help?

Connect with a Blueair Clean Air Expert for specialized support.

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Blueair Friend app

Control your air purifer from your smart-phone and get real time data about your indoor and outdoor air quality at the same time.Learn more
Get it on Google Play
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