When will I be able to buy a Cabin air purifier?
For information about the availability of the purifier, please contact your local dealer.
Does the unit work without Wi-Fi?
Yes, but to be able to connect your app, mobile data needs to be activated on the phone.
The airflow of my Cabin air purifier is weak
The fan speed can be increased according to User Manual, if this is not possible, please contact Customer Support.
My Cabin air purifier powered off accidentally
- Check that the control plug is connected to the 12V outlet.
- Check that you have turned on the car’s ignition.
- Check that the top cover is mounted correctly.
- Turn on your P1 by pressing the control plug/ Turn on your P2i by flicking (rotating) the control plug once to the right or to the left.
- See User Manual for more information.
How often should I run my air purifier?
Our recommendation is that you always have your Cabin air purifier active while being inside of the cabin.
How do I place the filters in my Cabin air purifier?
You place the filter with the printed side up according to the instructions in the User Manual.
How often do you recommend changing my filter?
Factors such as the level of pollution in the air and the amount of time that your Cabin air purifier is active impacts filter lifespan. The control plug will indicate when it is time for you to exchange your filter. The average filter lifespan is 6 months.
Read more
My Cabin air purifier is on full speed all the time
The fan speed can be changed according to the User Manual. If this is not possible, contact Customer support.
How does HEPASilent™ technology help me on the road?
Cabin air purifiers deliver best-in-class air purification performance for cars, truck and RVs, with a compact, mobile version of Blueair’s HEPASilent™ technology. Pioneered by Blueair, it combines electrostatic and mechanical filtration to deliver low noise, 360° air flow and high CADR. It provides more than 95% filtration efficiency against PM 2.5, pollen, dust, yellow dust and industrial emissions and has been tested to meet or exceed global standards.
How do I know that my Cabin air purifier is working?
When the Cabin air purifier unit is connected via the control plug in the 12V output, the filter is in position and the top cover is secured, a blue LED lights up on the control plug and on the unit, indicating that the unit is working.
The filter timer indication stays on
Check the User Manual for instructions regarding changing the filter.
My device can’t connect to Bluetooth
- If you have a P1 unit, it is not a connected device.
- If you have a P2i and it does not connect, try shutting it off and restarting the device. If this does not work, please contact Customer Support.
Can we connect several accounts to the same unit?
Yes, you can connect several accounts, but only one Bluetooth connection at a time is possible.
Do I need a Cabin air purifier?
With Cabin Air Purifiers for your car, truck or RV, you can eliminate in-car air pollution so you and your passengers can always breathe pure, fresh air – even when stuck behind a bus in bumper-to-bumper traffic. Cabin Air Purifiers purifies the air inside your vehicle in less than six minutes, and since fresh air keeps you more energized and alert, Cabin Air Purifier also helps you drive more safely.
The control plug is blinking red, what do I do?
If 6 red LEDs are shown, this is a filter change indication. It is time to change the filter, read more about what to do in the User Manual.
If 3 red LEDs are blinking, this is a notification or error, read more about what to do in the User Manual.
I have lost my user manual, what do I do?
The user manual can be found on the Blueair homepage. If you have trouble finding the user manual, please contact your closest Customer Experience team.
Can I open my windows when using an air purifier?
Yes, but the effect of the unit might not be as high as promised since air purifiers are more efficient in closed spaces.
Where can I find the Serial Number and/or the Mac Address of my Cabin air purifier?
You can find your serial number and/or MAC address on a label on the backside of your unit.
What do I do with the cabling for my Cabin air purifier?
Position the Cabin air purifier and route the cables so that they do not get tangled or are in the way for the passengers or driver of the car. Check the user manual for advice for best cable routing.
My Cabin air purifier does not switch on
- Check that the control plug is connected to the 12V outlet.
- Check that you have turned on the car’s ignition.
- Check that the top cover is mounted correctly.
- Turn on P1 by pressing the control plug/ Turn your P2i by flicking the control plug right or left once.
- See User Manual for more information.
What is the best location for the Cabin air purifier?
Your Cabin air purifier should be placed in your vehicle, behind a headrest or on top of the center console. For a more detailed explanation, please refer to the instructions in the User Manual.
Will my Cabin air purifier continue to run after my car engine is switched off?
No, the purifier will switch off with the car engine since the product uses the 12V outlet.
How do I change the filter?
Use both your hands and press the two release buttons on the sides of the unit. The top will come loose, and you can easily lift and replace the filter. Refer to your user manual for more details.
My Cabin air purifier makes an unexpected noise
Remove the filter and put it back in again, if the noise is still present, contact your point of purchase.
Does the unit work without Bluetooth?
Yes, the unit works without Bluetooth, but Bluetooth is needed to connect the unit with the app.
