My Sense+ doesn’t react when I swipe my hand over it and I am not able to set the fan speed

We use the BreezoMeter Air Quality Index (AQI) for outdoor air quality measurements. They send data from the nearest BreezoMeter station. BreezoMeter AQI is the most accurate and up-to-date data provider we have found. More information about BreezoMeter can be found on their website.