Blueair FAQ

All the topics, resources, and guides you need for any general help regarding clean air and air purifiers.

Products

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Smoke generated by forest fires is comprised of water vapor, fine particles, and gases. The exact composition of wildfire smoke varies depending on temperature, wind, and the materials burning, but gases commonly include carbon monoxide, carbon dioxide, nitrogen oxide and volatile organic compounds (VOCs). The fine particles often referred to as PM 2.5, or particulate matter of 2.5 micrometers in diameter, in smoke are most harmful to health.
Our recommendation is to run your air purifier continuously to ensure efficient air circulation and low pollutant levels in your room. Blueair air purifiers are energy efficient and very silent on the lowest speed level so you can keep them on and enjoy breathing clean air!

Blueair air purifiers are intended to be used only in the country or area where they have been purchased. This ensures that local laws and regulations are followed. Follow this link to find the closest store.

HEPASilent™ filters are made of polypropylene, which is hydrophobic and thereby prevents bacterial growth. HEPASilent™ filters should be recycled as plastics according to national regulations.

Before making your choice make sure to ask yourself these questions:

1. Why do I need an air purifier?

Blueair offers different types of air purifiers and different types of HEPASilent™ filters. When choosing a Blueair air purifier, first consider your needs.

To help with allergies/asthma, to capture dust mites, airborne mold particles, pet dander, bacteria, viruses and microplastics, use the HEPASilent™ Particle filter or the combination HEPASilent™ filters (Particle + Carbon).

To remove smoke, odors, traffic pollution, chemicals and other types of gaseous pollutants or VOCs, use a HEPASilent™ filter with activated carbon. The HEPASilent™ filters with activated carbon are efficient at removing both particles (dust, allergens, etc.) and gasses. The availability of the filters might differ depending on the country of purchase. Please contact your local Blueair reseller for more information.

2. In what room will I place my air purifier?

For optimal results, your air purifier should be placed in the room where you spend the most time, or where the air quality is the worst. Every Blueair air purifier is intended to be used within a certain room size to ensure a high reduction of pollutants. When selecting a model, first measure your room. An AHAM verified Blueair air purifier delivers five Air Changes per Hour, based on recommended room size, ensuring the air quality in a room is excellent. If the air purifier is placed in a larger room than it is recommended for, the number of Air Changes per Hour (ACH) will be reduced. If the air purifier is used in a room smaller than its recommended size, the number of Air Changes per Hour will be increased.

3. How smart do I want my air purifier to be?

Some air purifiers are smarter than others! The Blue series, for example, is designed to be easy to use with one single button to control the different speed levels. The Classic series, in comparison, offers a variety of different smart functionalities. These features include the ability to control the air purifier via the Blueair Friend app, smart sensors that will monitor the pollution levels in your room, auto mode, and the ability to connect to Alexa and IFTTT automation. Make sure to check what features your air purifier comes with before making your final purchase.

The details of the warranty conditions are available on our warranty page.

Your air purifier is most efficient when all the doors and windows are shut.

Does this mean you should never open a window when your air purifier is running?

No. Ventilation plays an important part in the improvement of your indoor air quality. We advise you to ventilate your home every day by opening the windows for at least 10 minutes to let in some new air. If the outdoor air is highly polluted, try ventilating when the outdoor air quality is at its best, by checking the outdoor air quality levels in your Blueair Friend app. During this temporary ventilation, you can leave your air purifier on. Once you close the window, the air purifier will lower the indoor pollutant levels.

Thanks to the unique design of Blueair filters and the Blueair HEPASilent™ technology, Blueair is able to deliver a high Clean Air Delivery Rate (CADR) while maintaining low noise and energy consumption. We have innovated our filters to have a large surface area preventing premature clogging to ensure a longer lifespan. Each of our HEPASilent™ filters is unique. One is not better than another. The different types of filters we offer have been designed to meet different needs.

Particle HEPASilent™ filters

Designed for maximum removal of airborne particles, the Particle HEPASilent filters are the perfect choice for removing pollutants such as pollen dust, pet dander, mold spores, viruses and bacteria, down to 0.1 micron in size.

The Particle HEPASilent filters are not designed to remove gasses (VOCs) from the air. For VOC removal the combined HEPASilent filter (Particle filter + activated Carbon) will do the trick!

Combined HEPASilent™ filters (Particle + activated Carbon)

Particle and Carbon filters, SmokeStop™ filters, MultiSmokeStop filters and DualProtection filters remove particles, microplastics, odors, VOCs, ozone and gases.

The combination filters catch every airborne contaminant down to 0.1 micron: pollen, dust, pet dander, mold spores, viruses, allergens and bacteria. The active carbon is also effective against smoke, odors, gases and VOCs. And like all other parts in your Blueair air purifier, the material is 100% recyclable.

Where in my home?

For optimal results, your air purifier should be placed in the room where you spend the most time, or where the air quality is the worst.

If your asthma or your allergies keep you awake at night, running your air purifier in your bedroom sounds like the best choice.

If you wish to get rid of specific odors (smoke or kitchen odors), keep the air purifier in the room where the odor is the strongest.

Where in the room?

The two main factors to consider when deciding where to place your air purifier is the air flow and air circulation. Where in the room would the air purifier create the best air circulation?

Air purifiers have an inlet where the polluted air is drawn in and filtered, and an outlet where clean air is pushed out. Place the air purifier where the air can circulate freely in, out, and around the unit, away from walls, furniture and other objects that may stop the air flow.

Recommendations for the placement of your air purifier:

  • Place it at least 10 cm/4 inches away from any potential obstacles
  • Avoid corners
  • Place the air purifier as close as possible to the pollution source

Troubleshooting

You are welcome to contact your closest Blueair Customer Support team. Our contact information can be found here.

All user manuals are available in the Customer Support section of our website.

Purification technology

Though the HEPASilent™ technology, uses electrostatic filtration to capture and remove particles from indoor air, Blueair products should not be associated with dangerous indoor ozone. Dangerous indoor ozone can be formed by air cleaning techniques based solely on ionization technology, or by systems using ozone to clean the air. We understand the serious concern involving the negative effects of ozone. Blueair takes this matter seriously and ensures that our air purifiers are safe and do not add ozone to the room.

All Blueair air purifiers conform to international and local ozone emission requirements in EU/CE, US/EPA & ARB, China/GB.

Does my air purifier reduce ozone in my indoor air?

Yes! All Blueair air purifiers have been tested for their ability to reduce ozone concentrations in indoor air. The results confirm that all Blueair air purifiers reduce ozone concentrations, especially when used with a filter containing activated carbon. Ozone reducing capabilities have been tested by the SP Technical Research Institute of Sweden since 2016. The Blueair Classic 600 series models with activated carbon filters reduce ozone in indoor air by 95%.

The indoor air quality thresholds are based on several regulatory values recommended by the United States Environment Protection Agency (US EPA) and the World Health Organization (WHO). For outdoor ambient air, the Blueair Friend app uses the thresholds from the US EPA Air Quality Index (AQI).

To ensure maximum performance, an air purifier should run 24 hours a day, seven days a week. For that reason, Blueair devices are developed with low power consumption in mind, making sure environmental impact – as well as cost of ownership – is as low as possible. The low energy consumption is made possible thanks to the HEPASilent™ technology, which combines two types of particle filtration, electrostatic and mechanical. Due to this combination, Blueair’s air purifiers are able to use less dense filters, resulting in a high Clean Air Delivery Rate (CADR) while keeping the noise levels and the energy consumption down.

Blueair products are certified by Energy Star, a globally recognized program of the U.S. Environmental Protection Agency (EPA) and the U.S. Department of Energy. In addition to being Energy Star certified, Blueair products are also tested according to local energy efficiency programs such as MEPS (Minimum Energy Performance Standards) in Korea and GB/T 18801-2015 in China.

Particles, bacteria and viruses

Blueair air purifiers are designed to remove both ultra-fine and coarser particle pollutants from the air. Most particle pollutants are natural or come from the incomplete burning of fossil fuels. The most common natural pollutants are dust, pollen, mold, pet allergens, viruses and bacteria. The pollutants from incomplete burning of fossil fuels come from vehicle motors, industrial processes and power plants.

Follow the links below to learn more about the benefits of Blueair air purifiers with specific pollutants.

Air purifiers for pet allergens.

Air purifiers for dust mites.

Air purifiers for mold.

Air purifiers for pollen.

Optimizing the air for your baby.

Volatile Organic Compounds (VOCs)

VOCs are gaseous organic chemicals found in both outdoor and indoor air. “Volatile” means that a compound easily evaporates at normal temperatures and pressures. VOC sources are widely used as ingredients in household products. Paints, varnishes and wax all contain organic solvents, as do many cleanings, disinfecting, cosmetic, degreasing and hobby products. The irritating gases may play a role in many illnesses, from respiratory disease to chemical sensitivity.

A quick reduction of gaseous pollutants is best achieved by the filters with activated carbon, such as SmokeStop™, DualProtection, MultiSmokeStop and the Particle and Carbon filters.

Check the following topics to learn more about the effects of Blueair air purifiers against smoke and VOCs.

Air purifiers for tobacco smoke.

Air purifiers for VOCs, odors and gases.

Contamination from airborne traffic pollution is divided into two types: exhaust particulates and gasses, such as nitrogen dioxide (NO2). To remove both types of airborne contamination from traffic pollution, make sure to use a HEPASilent™ filter with activated carbon. Filters with activated carbon are the only kind of filter that will adsorb the harmful gases and keep them locked away.

Purchasing & shipping

You can see a list of stores by visiting our store locator.

In most countries, you can also purchase Blueair products online directly via our website.