If your air purifier has lost connection and does not reconnect by itself after a few minutes, the first step is to try to onboard the air purifier to the Blueair app again:
- Open the Blueair app
- 打開空氣清淨機的頁面,進入產品設定並刪除空氣清淨機
- 按一下「連接產品」,然後依照指示再次連接空氣清淨機。
如果沒有幫助,請嘗試以下方法:
- 從 Blueair 應用程式登出
- Make sure that you are not signed in the Blueair app on another phone. For instance if a family member is sharing the Blueair app account with you, please ask them to sign out from the Blueair app account
- 使用您的 Blueair 認證登入
- 重新啟動空氣清淨機(拔下電源插頭,等待 15-30 秒,再重新插上)。
- 從應用程式中刪除您的空氣清淨機
- 再次將空氣清新機連接到應用程式
- 當空氣清淨機連線後,嘗試再次變更設定。