To purchase Blueair Purifiers, Filters, and Pre-filters.

1. Go to the Blueair.com homepage.
2. On the homepage banner at the top click or hover (for additional options) on AIR PURIFIERS or FILTERS & ACCESSORIES tabs, based on what you would like to purchase.
3. Once you enter the relevant page use the page filters to narrow choices to the product or products you would like to purchase.

You have 30 days from the order date to return the item that was shipped to you for a refund.

All Blueair units must be returned in the original packaging, including all accessories and user manual.

To start your return for a refund go to one of the following links depending on your country and you will be guided through completing the return process:
a. US: https://returns.narvar.com/blueair/returns?locale=en_US
b. CA: https://returns.narvar.com/blueair/returns?locale=en_CA

Blueair occasionally offers discounts on units which are typically shown on the product page or reflected in-cart. Any available promo codes can typically be found on the Blueair homepage or on marketing banners featured at the top of our website.

You can also sign up for our marketing emails to be the first to know when a promotion launches. Filter Subscribers recieve a 15% discount but we do not offer any other discounts or promo codes towards filters. Our Customer Experience team is unable to provide any promo codes not listed on/through our website.

1. Log in to your Blueair account directly through the Blueair website

2. Select My Profile on the left side of the screen, scroll down to Payment Method, and select Add New Payment Method on the right side of the screen. Once you've added a new payment method be sure to remove your old payment method that you wanted to replace.

3. Note! If your order was canceled or you would like to make changes to your next shipment date

• Please select Filter Subscription
• Hit “edit” on each subscription you wish to update & select your desired ship date.

Please check with your receptionist (if applicable) or with neighbors to see if they may have accidentally received your package. If you are still unable to locate the order, please get in touch with our support team.