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Blue Pure Auto Information
It is not recommended to clean the filters in any way. Vacuuming or washing filters with water could damage the filter media and decrease the performance.

The filter lifetime is calculated on the usage of the air purifier. The filter indicator light turns red after 6 months of operation.

 

In some of the Blue / JOY / Pure models, the filter light turns yellow after 5 months of use. This indicates that it will be time for your filter change in one month and it is time to order a new filter. After 1 more month of use, your filter indicator light will change from yellow to red indicating that it is time to change the filter. Turn on the unit and press and hold the main button for 10 seconds until the light disappears.

 

See User manual for more information.

Though the Blueair technology uses electrostatic filtration to capture and remove particles from the indoor air, Blueair products should not be associated with dangerous indoor ozone. Dangerous indoor ozone can be formed by air cleaning techniques based solely on ionization technology, or by systems using ozone to clean the air.

 

All Blueair air purifiers conform to international and local ozone emission requirements in EU/CE, US/EPA & ARB, China/GB.

The polluted air is drawn into air purifier from a 360 degrees angle. The cleaned air comes out of the top of the air purifier.

The Blue air purifiers use one main filter and one pre-filter:

 

• The main filter is a Particle filter with a Carbon mesh for particle removal and gas reduction.

 

• The pre-filter is a fabric pre-filter that can be vacuumed and washed in the washing machine.

No.
Blueair air purifiers help removing pollen, smoke, dust, VOCs, microplastics, bacteria and viruses.

The Blue / Pure / JOY air purifiers are not connected units and they cannot be paired to the Blueair app. However, you can download the Blueair app and use it to:

 

• See the outdoor Air quality levels

 

• Access product instructions and FAQs

 

• Purchase replacement filters (not available in all countries)

First few times you use your air purifier As with any new device, an air purifier can release a ’newness’ smell. Don't worry, this odor is not dangerous or toxic! Run your air purifier non-stop for a few days and the odor should dissipate. For optimal use, keep the air purifier on at all times. It uses less energy than a low-energy light bulb. Time to change the filter? A dirty filter can release a dusty smell. Filters absorb odors from, for example, cooking. To avoid this, always replace the filter when indicated.
Vacuum the unit and pre-filter, clean filter in the washing machine, clean sensors according to the instruction in the user manual. For more information, see the User manual or the Get started video tutorials.
If your air purifier is connected to wi-fi, you can control the light on your device in the app. For more information, please see the User Manual in our Customer Support section.
The Blue 3210, 411 Auto, 3410 and 311 Auto air purifiers have integrated sensors to detect and indicate the particles levels in the room.
To know how well each model can clean a room, check the Clean Air Delivery Rate (CADR) of the model. The CADR indicates how much filtered air is delivered by the air purifier and how fast the unit can remove pollutants in the air. A unit with a high CADR will be able to clean the air in a room of a specific size faster than a unit with a lower CADR.

You can find instructions for the filter replacement timer in the user manual provided with your unit. All user manuals are available online under our Customer Support section.

Filter reset for Connected Classic series (Classic 200/400/500/600 series)

After 6 months of continual use, the filter replacement indicator will turn orange and you will be notified by the Blueair Friend app that it is time to replace the filter.

To reset the Classic series filter timer, switch on the unit and press and hold the filter replacement button for 10 seconds until the light disappears.

Filter reset for Blue series (Blue 121, 211, 211+, 411, etc.)

Turn on the unit and press and hold the main button for 10 seconds until the light disappears.

Filter reset for Sense, Sense+, Pro

When the red circle on the display is shown, it is time to replace the filter. To reset the filter timer, switch on the unit and hold your finger on the red circle until it disappears.

Filter reset for Classic E-series (models 270E, 450E, 550E, 650E, etc.)

To reset the filter timer, press and hold the RESET or TIMER button for 10 seconds. The filter timer light goes out and the counter starts counting again. To pause the filter timer light for five days, press the SNOOZE button.

Press the button down for 7-10 seconds to reset the filter light.

Yes. The Blue / Pure / JOY air purifiers have interchangeable pre-filters that can be vacuumed and washed in the washing machine regularly (washing instructions can be found on the label of the pre-filter). The pre-filter catches large particles and protects the main filter inside the air purifier.

 

The pre-filters come in different colors and types of fabric depending on the model, please check on the website or with the local Blueair representative for information about availability.

If you have questions about your product, please visit the Blueair website or contact your local Blueair retailer. To contact Blueair teams for personalized support, please go to the Support page of the Blueair website.
Replace the main filter when the indicator light turns red (after 6 months of operation). Press the button down for 7-10 seconds to reset the filter light.
See the user manual or the Get Started tutorial of your model on the Blue / Pure / JOY Support page.

The Blue 3210, 411 Auto, 3410 and 311 Auto air purifiers have integrated sensors to detect and indicate the particles levels in the room. The Automode runs the air purifier automatically based on indoor particles levels to ensure:

 

• an air quality that is always as good as possible, even when pollution levels peak

 

• energy consumption savings

All Blue / Pure / JOY air purifiers share the following technologies and functions:

 

• The HEPASilent™ technology that delivers high Clean Air Delivery Rate (CADR) with whisper-silent operation and high energy efficiency. 

• Only one control button for easy use. 

• Three airflow speed levels. 

• Only one main filter. 

• A washable and interchangeable fabric pre-filter (different colors are available). 

• A filter replacement indicator.

• Airflow direction: 360 degrees air inlet and air outlet at the top.

 

The main differences between the models are:

 

• The size – adapted to different room sizes from 15 to 57m2.

• The features – the Blue / Pure models with “Auto” or “10” in the model name have a Particle sensor, an Automode funcionality and an air quality indicator on the device (3 colors).

• The Pre-filter type and colors – Choice of colors and types of fabric depend on the models and on the country.

• The CADR – The Particle Clean Air Delivery Rate (CADR) varies depending on the model, up to 350cfm (590m3/h).

All Blue / Pure / JOY air purifiers are based on the same HEPASilent™ technology.

 

The HEPASilent™ technology is a combination of mechanical and electrostatic filtrations for removal of particles. It ensures a high air flow and a high filtration efficiency and therefore a high Clean Air Delivery Rate, with a minimum of noise and a minimum of energy consumption.

The Serial Number, model number and item number are found on the label inside the top cylinder of the air purifier. To remove the top cylinder and check the Serial number, carefully rotate counter clockwise the top cylinder and remove it from the unit.

 

Note that for some of the models, the label may be found at the back of the air purifier.

Go to www.blueair.com and select a model to check the specifications and performance of the device.
See the user manual or the Get Started tutorial of your model on the Blue / Pure / JOY Support page.
Troubleshooting

If your air purifier doesn’t switch on, try this:  

- Most Blueair models have a detachable plug that can slip out when you move the unit.  Place the unit on its side and push the plug back into the socket at the bottom of the unit. 

-Make sure that the filter of your air purifier is correctly inserted and that the door of the air purifier is closed.   

-Unplug the unit from the electrical outlet and plug it back in again. 

-Plug the unit into another electrical outlet. 

-Check the power cord. If it is damaged in any way, unplug it immediately. Contact your local Blueair team to learn about getting a replacement or repair.

-Make sure that you have selected a speed level to start cleaning the air.   

-If you are using a remote control, make sure that the battery is charged. If it isn’t, replace the battery.

If your air purifier still doesn't start, please contact the retailer where you bought the unit.


Make sure that you removed the plastic cover from the filter (not applicable to all models and filters). 

Make sure that nothing blocks the air inlet and outlet. 

Make sure that no object or dust is clogged around the filter. If there is, remove the filter and clean the purifier with a vacuum cleaner. 

Remove the filter(s) to see if it is causing the noise: 

1. Turn off your air purifier and unplug it. 

2. Remove the filter(s). 

3. Plug in the unit and turn it on. If the noise disappears, install a new filter. If the noise is still there, please contact the retailer where you bought the air purifier. They will help you according to their warranty conditions




First few times you use your air purifier:
As any new device, an air purifier can release a ’newness’ smell. Don't worry, this odor is not dangerous or toxic! Run your air purifier non-stop for a few days and odor should dissipate.

For optimal use, keep the air purifier on at all times. It uses less energy than a low-energy light bulb.

Time to change the filter:
A dirty filter can release a dusty smell. Filters absorb odors from, for example, cooking. To avoid this, always replace the filter when indicated.

Your device has lost its Wi-Fi connection temporarily. 

If you haven’t changed any the Wi-Fi settings on your router, the device should be able to reconnect by itself within a few minutes. 

If necessary, try the following troubleshooting tips to reconnect the device:

  -  If you changed a Wi-Fi setting on your router, you must update your app with these settings. Tap ‘+’ in the top right corner of the app and re-add your device.

  - Unplug and plug the router. 

  -  Make sure that VPN is off and that you are not using Firewalls (for more information about, check below the Wi-Fi network requirements: 'What Wi-Fi does Blueair smart products support?').

  -  Place the device closer to the router. 

  -  Check to see if the Wi-Fi is busy with other devices.


What Wi-Fi does your Blueair product support?

2.4 GHz standard Wi-Fi access point (b, g or n).    

All standard signal encryptions: WEP, WPA, WPA2, TKIP, AES.     

Un-encrypted wireless connections (i.e. Open) Please note: Professional versions of the protocols which require a certificate are not supported. This can be the case for company networks.     

Captive portals are not supported. This is when you need to enter a username and password to access Internet, such as in airports or public places.    

Access point that broadcasts multiple SSIDs networks or on multiple channels simultaneously may create problems of data packets being lost. This is especially the case in pairing products to the app.     

Make sure that no firewall blocks outgoing connections (blocking inbound connections is OK) or any restrictions on protocols such as http/https or sockets.    





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